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Uber's Melbourne Tullamarine Airport short trip protection

Posted: Mon Apr 23, 2018 3:50 pm
by Uber X Driver
Uber's Melbourne Tullamarine Airport short trip protection.


I had a short trip from after waiting at Melbourne Airport Uber rank for an hour. (100+ cars in the queue).

The trip was to Essendon and approximately 11.5 km's. Thought I'd head back to the airport thinking I would be covered by Ubers short trip protection.

Apparently not! I was back at the end of the 100+ queue.

I wrote to Uber questioning what exactly classifies as a short trip from Tullamarine Airport.

This was there response:

Screenshot_2018-04-23_141329.jpg
Screenshot_2018-04-23_141329.jpg (54.13 KiB) Viewed 166 times
Quote directly from Uber:

The estimated KM Radius for a short trip from Melbourne (Tullamarine Airport) is 9.7 KM.

Basically if the Short Trip Notification doesn't come up on your screen with the Ping, it will not be covered and you will go back to the end of the queue...

"Subject to change" what does that even mean???

So there you go, I won't be camping at the Airport when there 100+ cars in the queue.

Cheers
Uber X Driver

Re: Uber's Melbourne Tullamarine Airport short trip protection

Posted: Tue Apr 24, 2018 12:22 am
by L5S
9.8km trip = still time waster!! Make maybe $15 for 1hr wait

That why you better driving taxi if you want short trip from airport arrivals i tell you to get out of cab!!